Files
English/kouyu_english/assets/courses/A2/A2-U07.json
T
shenleiandClaude Opus 4.8 febfd30f49 feat: A1 短材料复现本单元理解词,并加入黑夜模式
课程内容
- 重写全部 21 个 A1 单元的听读材料,把本单元理解词织进听/读文本,
  单元内理解词复现率从约 20% 提升到约 77%(各单元 56–96%)。
- 修正 U01 房间号与机场大巴同为 thirty 的撞车(改为 17/30/40)。
- 校验器容差按级别读取(A1 为 8%),materials 覆盖率、字数、
  选项子串等校验全部通过;course_content_test 通过。

黑夜模式
- app_theme 拆分明/暗两套调色板,AppColors 随亮度切换;
  main 用 theme/darkTheme/themeMode + builder 镜像已解析亮度;
  主题偏好持久化到快照;进度页新增“外观主题”切换。

文档
- COURSE-PACK-JSON.md 更新 A1 词池覆盖(840/933)与材料复现约定。

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
2026-09-18 11:16:09 +09:00

1232 lines
32 KiB
JSON

{
"schemaVersion": 1,
"id": "A2-U07",
"revision": 1,
"level": "A2",
"title": "退换货",
"categories": [
"日常"
],
"canDo": "说明问题、要求退换",
"status": "draft",
"meta": {
"draftedBy": "claude-opus-5",
"draftedAt": "2026-09-17",
"sources": [
"CEFR-J Vocabulary Profile 1.5",
"CEFR-J Grammar Profile 20180315"
],
"reviews": [],
"frozenAt": null
},
"names": [],
"grammar": [
{
"id": "65",
"use": "active"
},
{
"id": "65-2",
"use": "active"
},
{
"id": "142",
"use": "active"
},
{
"id": "249",
"use": "active"
},
{
"id": "64",
"use": "active"
}
],
"coreItems": [
{
"id": "A2-U07-P01",
"type": "phrase",
"en": "I'd like to return this.",
"zh": "我想退这个。",
"sceneWord": false,
"match": [
[
"return this",
"return it",
"return these"
]
],
"example": {
"en": "I'd like to return these shoes.",
"zh": "我想退这双鞋。"
},
"review": {
"prompt": "告诉店员你想退这件外套。"
}
},
{
"id": "A2-U07-P02",
"type": "phrase",
"en": "Can I exchange it for a bigger size?",
"zh": "能换大一号的吗?",
"sceneWord": false,
"match": [
[
"exchange it",
"exchange them"
]
],
"example": {
"en": "Can I exchange them for a smaller size?",
"zh": "能换小一号的吗?"
},
"review": {
"prompt": "问店员能不能换小一号。"
}
},
{
"id": "A2-U07-P03",
"type": "phrase",
"en": "Can I get my money back?",
"zh": "能退钱吗?",
"sceneWord": false,
"match": [
[
"money back"
]
],
"example": {
"en": "If it doesn't work, can I get my money back?",
"zh": "如果不好用,能退钱吗?"
},
"review": {
"prompt": "问店员能不能退钱。"
}
},
{
"id": "A2-U07-P04",
"type": "phrase",
"en": "There's a hole in it.",
"zh": "上面有个洞。",
"sceneWord": false,
"match": [
[
"a hole in"
]
],
"example": {
"en": "There's a hole in the pocket.",
"zh": "口袋上有个洞。"
},
"review": {
"prompt": "说这件衬衫上有个洞。"
}
},
{
"id": "A2-U07-P05",
"type": "phrase",
"en": "A button is missing.",
"zh": "少了一颗扣子。",
"sceneWord": false,
"match": [
[
"is missing",
"are missing"
]
],
"example": {
"en": "Two pieces are missing.",
"zh": "少了两个零件。"
},
"review": {
"prompt": "说盒子里少了一样东西。"
}
},
{
"id": "A2-U07-P06",
"type": "phrase",
"en": "It stopped working after two days.",
"zh": "用了两天就坏了。",
"sceneWord": false,
"match": [
[
"stopped working"
]
],
"example": {
"en": "My phone stopped working last night.",
"zh": "我的手机昨晚坏了。"
},
"review": {
"prompt": "说你的耳机用了一周就不响了。"
}
},
{
"id": "A2-U07-P07",
"type": "phrase",
"en": "I bought it here last week.",
"zh": "我上周在这里买的。",
"sceneWord": false,
"match": [
[
"bought it",
"bought them"
]
],
"example": {
"en": "I bought them online on Monday.",
"zh": "我周一在网上买的。"
},
"review": {
"prompt": "说你昨天在这里买的。"
}
},
{
"id": "A2-U07-P08",
"type": "phrase",
"en": "Here's my receipt.",
"zh": "这是我的小票。",
"sceneWord": false,
"match": [
[
"my receipt"
]
],
"example": {
"en": "Sorry, I lost my receipt.",
"zh": "抱歉,我把小票弄丢了。"
},
"review": {
"prompt": "把小票递给店员时说一句。"
}
},
{
"id": "A2-U07-P09",
"type": "phrase",
"en": "Can you repair it?",
"zh": "能修吗?",
"sceneWord": false,
"match": [
[
"repair it",
"repair them"
]
],
"example": {
"en": "If you can't repair it, can I have a new one?",
"zh": "如果修不好,能给我换个新的吗?"
},
"review": {
"prompt": "问店员这台机器能不能修。"
}
},
{
"id": "A2-U07-P10",
"type": "phrase",
"en": "Can I have a new one instead?",
"zh": "能换个新的吗?",
"sceneWord": false,
"match": [
[
"a new one"
]
],
"example": {
"en": "This one is broken. Can I have a new one?",
"zh": "这个坏了,能换个新的吗?"
},
"review": {
"prompt": "要求换一个新的。"
}
},
{
"id": "A2-U07-P11",
"type": "phrase",
"en": "It was a present.",
"zh": "这是别人送的礼物。",
"sceneWord": false,
"match": [
[
"present",
"gift"
]
],
"example": {
"en": "It was a birthday present from my aunt.",
"zh": "这是我阿姨送的生日礼物。"
},
"review": {
"prompt": "说这件东西是朋友送的礼物。"
}
},
{
"id": "A2-U07-P12",
"type": "phrase",
"en": "What's wrong with it?",
"zh": "它有什么问题?",
"sceneWord": false,
"match": [
[
"wrong with"
]
],
"example": {
"en": "What's wrong with your computer?",
"zh": "你的电脑怎么了?"
},
"review": {
"prompt": "问朋友手机怎么了。"
}
},
{
"id": "A2-U07-W01",
"type": "word",
"en": "refund",
"zh": "退款",
"sceneWord": true,
"sceneReason": "refund 为 B1,但退货时离不开这个词",
"match": [
[
"refund"
]
],
"example": {
"en": "I'd like a refund, please.",
"zh": "我想要退款。"
},
"review": {
"prompt": "说你想退款。"
}
},
{
"id": "A2-U07-W02",
"type": "word",
"en": "unfortunately",
"zh": "不巧;遗憾地",
"sceneWord": false,
"match": [
[
"unfortunately"
]
],
"example": {
"en": "Unfortunately, it's the last one.",
"zh": "很遗憾,这是最后一个了。"
},
"review": {
"prompt": "用“遗憾的是”开头,说东西卖完了。"
}
},
{
"id": "A2-U07-W03",
"type": "word",
"en": "fault",
"zh": "过错;毛病",
"sceneWord": false,
"match": [
[
"fault"
]
],
"example": {
"en": "It's not my fault.",
"zh": "这不是我的错。"
},
"review": {
"prompt": "说这不是你的错。"
}
}
],
"receptiveWords": [
{
"id": "A2-U07-R01",
"en": "loose",
"zh": "松的"
},
{
"id": "A2-U07-R02",
"en": "damage",
"zh": "损坏"
},
{
"id": "A2-U07-R03",
"en": "guarantee",
"zh": "保修;保证"
},
{
"id": "A2-U07-R04",
"en": "policy",
"zh": "规定;政策"
},
{
"id": "A2-U07-R05",
"en": "scratch",
"zh": "划痕"
},
{
"id": "A2-U07-R06",
"en": "tear",
"zh": "撕破的口子"
},
{
"id": "A2-U07-R07",
"en": "handle",
"zh": "把手"
},
{
"id": "A2-U07-R08",
"en": "shut",
"zh": "关上"
},
{
"id": "A2-U07-R09",
"en": "screw",
"zh": "螺丝"
},
{
"id": "A2-U07-R10",
"en": "bend",
"zh": "弯曲"
},
{
"id": "A2-U07-R11",
"en": "burn",
"zh": "烧坏"
},
{
"id": "A2-U07-R12",
"en": "dust",
"zh": "灰尘"
},
{
"id": "A2-U07-R13",
"en": "smooth",
"zh": "光滑的"
},
{
"id": "A2-U07-R14",
"en": "shape",
"zh": "形状"
},
{
"id": "A2-U07-R15",
"en": "satisfy",
"zh": "使满意"
},
{
"id": "A2-U07-R16",
"en": "claim",
"zh": "声称"
},
{
"id": "A2-U07-R17",
"en": "admit",
"zh": "承认"
},
{
"id": "A2-U07-R18",
"en": "apparently",
"zh": "看来;据说"
},
{
"id": "A2-U07-R19",
"en": "fail",
"zh": "失败;出故障"
},
{
"id": "A2-U07-R20",
"en": "error",
"zh": "错误"
},
{
"id": "A2-U07-R21",
"en": "correctly",
"zh": "正确地"
},
{
"id": "A2-U07-R22",
"en": "click",
"zh": "点击"
},
{
"id": "A2-U07-R23",
"en": "folder",
"zh": "文件夹"
},
{
"id": "A2-U07-R24",
"en": "bug",
"zh": "程序错误"
},
{
"id": "A2-U07-R25",
"en": "bulb",
"zh": "灯泡"
},
{
"id": "A2-U07-R26",
"en": "chain",
"zh": "链子"
},
{
"id": "A2-U07-R27",
"en": "frame",
"zh": "框架"
},
{
"id": "A2-U07-R28",
"en": "instant",
"zh": "立即的"
},
{
"id": "A2-U07-R29",
"en": "delivery",
"zh": "送货"
},
{
"id": "A2-U07-R30",
"en": "package",
"zh": "包裹"
},
{
"id": "A2-U07-R31",
"en": "parcel",
"zh": "包裹"
},
{
"id": "A2-U07-R32",
"en": "tie",
"zh": "领带"
},
{
"id": "A2-U07-R33",
"en": "uniform",
"zh": "制服"
},
{
"id": "A2-U07-R34",
"en": "tape",
"zh": "胶带"
},
{
"id": "A2-U07-R35",
"en": "rope",
"zh": "绳子"
},
{
"id": "A2-U07-R36",
"en": "comb",
"zh": "梳子"
},
{
"id": "A2-U07-R37",
"en": "pack",
"zh": "包;一包"
},
{
"id": "A2-U07-R38",
"en": "bookcase",
"zh": "书柜"
},
{
"id": "A2-U07-R39",
"en": "bookshop",
"zh": "书店"
},
{
"id": "A2-U07-R40",
"en": "drugstore",
"zh": "药妆店"
},
{
"id": "A2-U07-R41",
"en": "armchair",
"zh": "扶手椅"
},
{
"id": "A2-U07-R42",
"en": "bookshelf",
"zh": "书架"
},
{
"id": "A2-U07-R43",
"en": "cooker",
"zh": "炉灶"
},
{
"id": "A2-U07-R44",
"en": "drawer",
"zh": "抽屉"
},
{
"id": "A2-U07-R45",
"en": "furniture",
"zh": "家具"
},
{
"id": "A2-U07-R46",
"en": "refrigerator",
"zh": "冰箱"
},
{
"id": "A2-U07-R47",
"en": "sink",
"zh": "水槽"
},
{
"id": "A2-U07-R48",
"en": "stove",
"zh": "炉子"
},
{
"id": "A2-U07-R49",
"en": "tap",
"zh": "水龙头"
},
{
"id": "A2-U07-R50",
"en": "wood",
"zh": "木头"
},
{
"id": "A2-U07-R51",
"en": "cleaner",
"zh": "清洁工;清洁剂"
},
{
"id": "A2-U07-R52",
"en": "assistant",
"zh": "助手;店员"
},
{
"id": "A2-U07-R53",
"en": "clerk",
"zh": "职员"
},
{
"id": "A2-U07-R54",
"en": "member",
"zh": "会员"
},
{
"id": "A2-U07-R55",
"en": "sample",
"zh": "样品"
},
{
"id": "A2-U07-R56",
"en": "original",
"zh": "原来的"
},
{
"id": "A2-U07-R57",
"en": "used",
"zh": "用过的;二手的"
},
{
"id": "A2-U07-R58",
"en": "unhappy",
"zh": "不高兴的"
},
{
"id": "A2-U07-R59",
"en": "perfectly",
"zh": "完全地"
},
{
"id": "A2-U07-R60",
"en": "proper",
"zh": "合适的"
},
{
"id": "A2-U07-R61",
"en": "headphones",
"zh": "耳机"
},
{
"id": "A2-U07-R62",
"en": "trousers",
"zh": "裤子"
}
],
"segments": [
{
"id": "A2-U07-S1",
"title": "说明问题",
"minutes": 13,
"itemIds": [
"A2-U07-P04",
"A2-U07-P05",
"A2-U07-P06",
"A2-U07-P12"
],
"listening": {
"text": "Hello. What's wrong with it? I bought this shirt on Saturday, and there's a hole in it. Also, a button is missing. And these headphones stopped working after two days. Oh, I'm sorry. Let me see. Yes, the handle on this bag is loose too.",
"question": "衬衫有什么问题?",
"options": [
"有个洞,还少了扣子",
"太紧了",
"颜色不对"
]
},
"speaking": [
{
"text": "What's wrong with it?"
},
{
"text": "There's a hole in it."
},
{
"text": "A button is missing.",
"tip": "missing 重音在前"
},
{
"text": "It stopped working after two days."
},
{
"text": "The handle is loose.",
"tip": "loose 末尾是 /s/,不是 /z/"
}
],
"reading": {
"text": "Hi Lily,\nI need your help! I bought an armchair online, and it arrived today. Apparently it's new, but there's a scratch on the wood, and one screw is missing. The shape is fine, but one leg is loose, so I can't sit on it. Also, the drawer in my new bookcase doesn't shut. What's wrong with this shop? What should I do?\nAnna",
"question": "Anna 的扶手椅有什么问题?",
"options": [
"木头上有划痕,少了一颗螺丝",
"颜色不对",
"太大了"
]
},
"writing": {
"prompt": "写两句话:说衬衫上有个洞,还少了一颗扣子。",
"example": "There's a hole in it. A button is missing.",
"itemIds": [
"A2-U07-P04",
"A2-U07-P05"
]
},
"independent": {
"prompt": "用英语说你的耳机用了两天就坏了,而且线松了,再问店员能不能看看是什么问题。",
"itemIds": [
"A2-U07-P06",
"A2-U07-P12"
]
}
},
{
"id": "A2-U07-S2",
"title": "要求退换",
"minutes": 13,
"itemIds": [
"A2-U07-P01",
"A2-U07-P02",
"A2-U07-P03",
"A2-U07-P07",
"A2-U07-P08",
"A2-U07-W01"
],
"listening": {
"text": "Hi. I'd like to return this jacket. I bought it here last week. Here's my receipt. What's the problem? It's too tight. Can I exchange it for a bigger size? Sorry, we don't have a bigger size. Then can I get my money back? Sure, we can give you a refund.",
"question": "顾客为什么最后要退钱?",
"options": [
"没有大一号的",
"外套坏了",
"颜色不喜欢"
]
},
"speaking": [
{
"text": "I'd like to return this."
},
{
"text": "I bought it here last week."
},
{
"text": "Here's my receipt."
},
{
"text": "Can I exchange it for a bigger size?"
},
{
"text": "Can I get my money back?"
},
{
"text": "I'd like a refund, please.",
"tip": "refund 重音在前"
}
],
"reading": {
"text": "Our return policy\n· You can return or exchange products within 30 days.\n· Please bring your receipt. Without a receipt, we can only give you store credit.\n· Items must be in their original package. We can't take back used tights or swimsuits.\n· For online orders, you can send the parcel back for free. We give you your money back within 5 days of delivery.\n· Sale items: exchange only, no refund.",
"question": "没有小票会怎样?",
"options": [
"只能换店内积分",
"可以全额退款",
"不能退换"
]
},
"writing": {
"prompt": "写两句话:说你想退这个,这是你的小票。",
"example": "I'd like to return this. Here's my receipt.",
"itemIds": [
"A2-U07-P01",
"A2-U07-P08"
]
},
"independent": {
"prompt": "用英语说你上周在这里买的外套太小,问能不能换大一号,不行的话能不能退钱。",
"itemIds": [
"A2-U07-P07",
"A2-U07-P02",
"A2-U07-P03",
"A2-U07-W01"
]
}
},
{
"id": "A2-U07-S3",
"title": "没有小票怎么办",
"minutes": 12,
"itemIds": [
"A2-U07-P09",
"A2-U07-P10",
"A2-U07-P11",
"A2-U07-W02",
"A2-U07-W03"
],
"listening": {
"text": "This coffee machine stopped working. It was a present, so I don't have the receipt. Unfortunately, without a receipt we can't give you a refund. But it's not my fault! Can you repair it? We can send it for repair. It takes two weeks. Can I have a new one instead? OK, because it's under guarantee.",
"question": "为什么店员最后同意换新的?",
"options": [
"还在保修期内",
"顾客找到了小票",
"店员弄坏的"
]
},
"speaking": [
{
"text": "Can you repair it?"
},
{
"text": "Can I have a new one instead?"
},
{
"text": "It was a present."
},
{
"text": "Unfortunately, I don't have the receipt."
},
{
"text": "It's not my fault."
}
],
"reading": {
"text": "Dear Customer Service,\nLast month my sister gave me a lamp. It was a present, so I don't have the receipt. Yesterday it stopped working, and there was a smell of burning. It's not my fault: I used it correctly. The box says there is a two-year guarantee. Can you repair it, or can I have a new one instead? Unfortunately, I can't send you the original box.\nBen Wang",
"question": "Ben 为什么没有小票?",
"options": [
"吹风机是姐姐送的",
"小票丢了",
"在网上买的"
]
},
"writing": {
"prompt": "写两句话:说这是别人送的礼物,问能不能换个新的。",
"example": "It was a present. Can I have a new one instead?",
"itemIds": [
"A2-U07-P11",
"A2-U07-P10"
]
},
"independent": {
"prompt": "用英语说很遗憾你没有小票,但这不是你的错,并问店员能不能修。",
"itemIds": [
"A2-U07-W02",
"A2-U07-W03",
"A2-U07-P09"
]
}
}
],
"scenes": [
{
"id": "A2-U07-C1",
"kind": "main",
"title": "退换衣服",
"learnerRole": "顾客",
"aiRole": "服装店店员",
"setting": "你上周买的外套有问题,你带着小票回到商店。",
"turns": [
{
"ai": "Hello. How can I help you?",
"goal": "说你想退这件外套,是上周在这里买的",
"model": "I'd like to return this jacket. I bought it here last week.",
"zh": "我想退这件外套,是上周在这里买的。",
"itemIds": [
"A2-U07-P01",
"A2-U07-P07"
]
},
{
"ai": "What's wrong with it?",
"goal": "说上面有个洞,还少了一颗扣子",
"model": "There's a hole in it, and a button is missing.",
"zh": "上面有个洞,还少了一颗扣子。",
"itemIds": [
"A2-U07-P04",
"A2-U07-P05"
]
},
{
"ai": "Oh, I'm sorry. Do you have the receipt?",
"goal": "递上小票",
"model": "Yes, here's my receipt.",
"zh": "有,这是我的小票。",
"itemIds": [
"A2-U07-P08"
]
},
{
"ai": "We can give you a new jacket.",
"goal": "问能不能换大一号,因为原来的也有点松",
"model": "Can I exchange it for a bigger size? This one is a bit loose, but the arms are short.",
"zh": "能换大一号的吗?这件有点松,但袖子短。",
"itemIds": [
"A2-U07-P02"
]
},
{
"ai": "Sorry, we don't have a bigger size.",
"goal": "问能不能退钱",
"model": "Then can I get my money back?",
"zh": "那能退钱吗?",
"itemIds": [
"A2-U07-P03"
]
},
{
"ai": "Yes, of course. I can give you a refund.",
"goal": "道谢",
"model": "Great, thank you.",
"zh": "太好了,谢谢。",
"itemIds": []
}
]
},
{
"id": "A2-U07-C2",
"kind": "variant",
"title": "没有小票的礼物",
"learnerRole": "顾客",
"aiRole": "电器店店员",
"setting": "朋友送你的咖啡机坏了,你没有小票。",
"turns": [
{
"ai": "Hi there. What's the problem?",
"goal": "说咖啡机用了两天就坏了",
"model": "This coffee machine stopped working after two days.",
"zh": "这台咖啡机用了两天就坏了。",
"itemIds": [
"A2-U07-P06"
]
},
{
"ai": "Do you have the receipt?",
"goal": "说这是礼物,很遗憾没有小票",
"model": "It was a present, so unfortunately I don't have the receipt.",
"zh": "这是礼物,所以很遗憾,我没有小票。",
"itemIds": [
"A2-U07-P11",
"A2-U07-W02"
]
},
{
"ai": "Hmm. Did you drop it?",
"goal": "说不是你的错",
"model": "No, it's not my fault. I used it correctly.",
"zh": "没有,这不是我的错。我是按说明用的。",
"itemIds": [
"A2-U07-W03"
]
},
{
"ai": "OK. We can't give you a refund without a receipt.",
"goal": "问能不能修",
"model": "Can you repair it?",
"zh": "能修吗?",
"itemIds": [
"A2-U07-P09"
]
},
{
"ai": "Yes, but it takes two weeks.",
"goal": "问能不能直接换个新的",
"model": "Can I have a new one instead?",
"zh": "能换个新的吗?",
"itemIds": [
"A2-U07-P10"
]
},
{
"ai": "OK, it's still under guarantee, so that's fine.",
"goal": "道谢",
"model": "Thank you so much.",
"zh": "太感谢了。",
"itemIds": []
}
]
},
{
"id": "A2-U07-C3",
"kind": "variant",
"title": "帮朋友问东西怎么了",
"learnerRole": "朋友",
"aiRole": "朋友",
"setting": "朋友网购的台灯坏了,你帮他想办法。",
"turns": [
{
"ai": "My new lamp doesn't work.",
"goal": "问台灯怎么了",
"model": "Oh no. What's wrong with it?",
"zh": "哦不,它怎么了?",
"itemIds": [
"A2-U07-P12"
]
},
{
"ai": "The bulb is fine, but it doesn't turn on. And one screw is missing.",
"goal": "问是在哪里买的",
"model": "Where did you buy it?",
"zh": "你在哪里买的?",
"itemIds": []
},
{
"ai": "I bought it online last week.",
"goal": "建议他退货或要求退款",
"model": "Send it back. You can ask for a refund.",
"zh": "退回去吧。你可以要求退款。",
"itemIds": [
"A2-U07-W01"
]
},
{
"ai": "Can I just ask for a new one?",
"goal": "说可以,教他说“能换个新的吗”",
"model": "Sure. Say, \"Can I have a new one instead?\"",
"zh": "当然,就说“能换个新的吗?”",
"itemIds": [
"A2-U07-P10"
]
},
{
"ai": "Good idea. And I still have the receipt.",
"goal": "说那就好办了",
"model": "Great, then it's easy.",
"zh": "太好了,那就好办了。",
"itemIds": []
}
]
}
],
"tasks": [
{
"id": "A2-U07-T1",
"sceneId": "A2-U07-C1",
"goal": "带着小票退换有问题的衣服",
"itemIds": [
"A2-U07-P01",
"A2-U07-P07",
"A2-U07-P04",
"A2-U07-P05",
"A2-U07-P08",
"A2-U07-P02",
"A2-U07-P03"
],
"slots": [
"问题",
"要求",
"结果"
]
},
{
"id": "A2-U07-T2",
"sceneId": "A2-U07-C2",
"goal": "没有小票时要求维修或换新",
"itemIds": [
"A2-U07-P06",
"A2-U07-P11",
"A2-U07-W02",
"A2-U07-W03",
"A2-U07-P09",
"A2-U07-P10"
],
"slots": [
"问题",
"理由",
"要求"
]
},
{
"id": "A2-U07-T3",
"sceneId": "A2-U07-C3",
"goal": "帮朋友处理网购坏掉的东西",
"itemIds": [
"A2-U07-P12",
"A2-U07-W01",
"A2-U07-P10"
],
"slots": [
"问题",
"建议"
]
}
],
"materials": [
{
"id": "A2-U07-M1",
"mode": "listening",
"title": "电台节目:退货的小窍门",
"text": "Welcome back to Money Talk. Today, returns. Several people asked us: what can you do if a product fails? First, don't throw away your receipt. Keep it in a drawer or take a photo of it. Many shops only give store credit without one, and some shops don't satisfy their customers at all. Second, check the guarantee. Most electric products, like cookers, stoves and refrigerators, have a guarantee of one or two years. If the product fails during this time, the shop must repair it or give you a new one. Also, don't use the product if it's damaged. If your new furniture has a scratch, or the heating in your new flat doesn't work, call the shop and send photos. Sam bought a used bookshelf online. The seller claimed it was perfectly fine, but the wood was broken. Sam sent the photos, and the seller admitted his error and gave Sam a full refund. Finally, be polite but strong. Shop assistants and clerks are there to help you. Ask to speak to the manager if you need to.",
"glosses": {
"seller": "卖家"
},
"questions": [
{
"type": "gist",
"question": "节目主要讲什么?",
"options": [
"退货和维修时要注意什么",
"怎样便宜地买家具",
"怎样修电器"
]
},
{
"type": "detail",
"question": "主持人建议怎样保存小票?",
"options": [
"放在抽屉里或拍照",
"交给店员",
"贴在产品上"
]
},
{
"type": "inference",
"question": "Sam 为什么拿到了全额退款?",
"options": [
"他有照片证明东西是坏的",
"他找了经理",
"卖家是他的朋友"
]
}
]
},
{
"id": "A2-U07-M2",
"mode": "reading",
"title": "论坛:网购的东西坏了",
"text": "Help! My online order is a mess\nPosted by Mia\nI ordered a pack of kitchen things from a website: a cleaner for the sink, a new tap, some tape, a rope and a comb (don't ask!). The delivery was late, and when the package came, the box was wet. The tap was bent, there was dust on the tape, and the rope was missing. I clicked \"return\" on the website, but there was an error, and nothing happened. What should I do?\nReply from Tom\nThat happened to me too. Apparently their website has a bug. Don't click again. Send them an email with photos. Keep the photos in a folder on your computer. Say what is missing and what is damaged.\nReply from Nina\nBe careful: some websites have a strange policy. You can return things only in the original package. Keep the box, even if it's wet!\nReply from Mia\nThanks, both of you! I sent an email, and they gave me an instant refund. Unfortunately, I still don't have a rope.",
"glosses": {
"website": "网站",
"mess": "一团糟"
},
"questions": [
{
"type": "gist",
"question": "Mia 为什么发帖?",
"options": [
"网购的东西有问题,退货也不成功",
"想买一条绳子",
"想推荐一个网站"
]
},
{
"type": "detail",
"question": "水龙头有什么问题?",
"options": [
"弯了",
"丢了",
"脏了"
]
},
{
"type": "inference",
"question": "Nina 为什么让 Mia 留着湿盒子?",
"options": [
"有的网站只收原包装的退货",
"盒子很贵",
"盒子可以再用"
]
}
]
},
{
"id": "A2-U07-M3",
"mode": "reading",
"title": "小店的故事",
"text": "The little repair shop\nMr Chen has a small shop near the bookshop on Green Street. He's not a clerk in a big store; he repairs things. People bring him broken chairs, lamps with a bad bulb, bags with a broken chain, and picture frames. Last week a woman brought him an old tie. \"It was my father's,\" she said. \"There's a tear in it.\" Mr Chen fixed it in one hour. The next day, a man from the drugstore brought a pair of trousers.\n\"Today people don't repair things,\" he says. \"If a drawer doesn't shut, they buy new furniture. If there's a problem with a school uniform or a pair of tights, they throw it away. But a lot of things only need a new screw or a little glue.\"\nHis shop is not big, but he has many members in his \"repair club\". They pay ten dollars a year, and he fixes their things for half the price. He also has samples of wood in the window, so you can see how smooth they are. Some customers are unhappy when a repair takes a long time, but he says a proper repair needs time. \"It's not only about money,\" he says. \"When I give people back their original things, they're so happy. I love that.\"",
"glosses": {
"glue": "胶水"
},
"questions": [
{
"type": "gist",
"question": "这篇文章主要讲什么?",
"options": [
"一位修东西的师傅和他的小店",
"怎样开一家书店",
"怎样买便宜家具"
]
},
{
"type": "detail",
"question": "修理俱乐部的会员一年交多少钱?",
"options": [
"10 美元",
"30 美元",
"60 美元"
]
},
{
"type": "inference",
"question": "陈师傅为什么喜欢这份工作?",
"options": [
"看到别人拿回原来的东西很开心",
"能赚很多钱",
"工作很轻松"
]
}
]
}
],
"rubric": {
"dimensions": [
{
"name": "说清问题",
"bands": [
"只说东西坏了",
"说清是什么问题、什么时候买的",
"说清问题、购买时间并出示凭证"
],
"pass": 1
},
{
"name": "提出要求",
"bands": [
"没有提出要求",
"提出退、换或修中的一种",
"提出要求,被拒后能换一种方案"
],
"pass": 1
}
]
},
"excluded": [
{
"en": "warranty",
"reason": "B1;用 guarantee 表达"
},
{
"en": "faulty",
"reason": "B2;用 doesn't work 表达"
}
]
}